Frequently Asked Questions
Everything you need to know about bringing comfort home.
What is Hommey's return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please note that for hygiene reasons, bedding and pillows can only be returned if they are unopened.
How long will my order take to arrive?
Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are your textiles sustainably sourced?
Yes, we prioritize ethical manufacturing. Our cotton and linen collections are OEKO-TEX certified, ensuring they are free from harmful chemicals and safe for your home.
How do I care for my Hommey cushions and throws?
Most of our covers are machine washable on a gentle cycle with cold water. We recommend air drying to maintain the integrity of the fibers and prevent shrinkage.
Do you offer international shipping?
Currently, we ship to select countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.